Let's start with the 'why'...
BSC is redefining customer service in property, placing the passion and focus on customers. BSC understands the missing puzzle to attaining sales. and the ultimate goal for a company operating in the property sector involves:
- Securing sales
- Retaining profits
- Achieving return on investments
BSC recognises the barriers to attaining ultimate goals.
Barriers properties face to secure sales.
- Managers who are comfortable with managing the building but not sales.
- Passive customer service.
- Lack of professional customer care.
- Lack of competitive edge.
- Lack of clear sales process.
- Ineffective marketing plan, lack of enthusiasm, creativity, passion, diligence and accountability to name a few.
BSC believes managers should focus on managing the building and its residents.
There is hope, don't despair. BSC offers professional consulting services to helps properties achieve their objectives.
BSC overview of solutions to overcome challenges faced:
- Hire passionate sales consultants to help drive sales, focus on customer acquisition and achieve result on investments.
- Identify and highlight the unique selling points of your property.
- Carry out market research and analyses to develop a competitive edge.
- Identify and understand your core target market.
- Use of professional frameworks such as SWOT analysis to provide detailed scope of current practices and areas of improvements.
- Overview of marketing plan covering how to effectively increase brand awareness, drive traffic, increase enquiries and close sales.
- Effective use of creative ideas in the online and offline environment to maximise sales.
- Design effective field sales process for instance, professional face to face service to support customers alongside the sales journey when looking for their perfect home with your property in mind.
Understandably, properties will have different target market please see image below and other key stakeholders such as universities, colleges, parents, guardians and more.
BSC focuses on utilising specific approach unique to each business to achieve desired results. BSC is passionate about creating the best services to attract and retain your target market.
BSC ethos: At the heart of every successful property are happy customers.
Please get in touch with us today to discuss further blessingssalesconsulting@outlook.com